TeknonOSTeknonOS
/ Case study, Construction

Predictive maintenance for fleet + sites

Telemetry, weather, and crew data feed one model.

Predictive maintenance for fleet + sites
-41%
downtime
12 sites
monitored
$1.4M
avoided cost
01 / Where they started

The situation on day one

The team was running a patchwork of tools stitched together by inbox rules and tribal knowledge. Every new hire meant another quarter of ramp, every new tool meant another dashboard nobody opened. Growth was capped by how many hours the operators could stay awake.

  • · Handoffs slipped between three separate systems
  • · Reporting was rebuilt by hand every Monday morning
  • · No single owner for the customer lifecycle
02 / How we approached it

One operating system, not ten integrations

Instead of another SaaS bolt-on, we designed a control plane that sits above the existing stack. Agents own the repetitive work end to end. Humans review exceptions inside the same interface they already use every day.

Discovery workshops with ops, sales, and finance leads
Data model audit and integration inventory
Custom agent design with human-in-the-loop review
Production build, monitoring, and rollback plan
Enablement, SOPs, and 30-day performance review
03 / Delivery timeline
  1. Week 1
    Discovery & audit

    Mapped current workflows, mined the data model, and shortlisted the highest-leverage build.

  2. Week 2
    Blueprint & sign-off

    Wrote the technical spec, agreed KPIs, and locked scope with the exec sponsor.

  3. Week 3, 4
    Build & wire-up

    Shipped the operating system into staging, integrated the existing stack, and ran shadow traffic.

  4. Week 5
    Go live & handover

    Cutover to production, trained the operators, and set up the weekly review cadence.

04 / What we used

Vendor-agnostic by design

We picked the best tool for each job and wired them together. If a vendor stops earning its keep, we swap it out without rewriting the system.

OpenAIAnthropicn8nSupabaseRetellTwilioHubSpotSlack
05 / What changed

A system the team actually owns

Hours came back to the operators. Cycle times dropped. The exec team stopped asking for reports because the numbers were already in front of them. Six months in, the system has paid for itself and then some.

"It stopped feeling like a project and started feeling like part of how we run the company."
Operations lead, Construction
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