AI systems built for how DTC actually operates.
Brands lose hours a day to CX tickets, listing updates, lifecycle campaign edits, and reporting stitched from Shopify, Klaviyo, and ad platforms. We build the automation layer that ties merchandising, CX, and growth into one operating system.
Growth stalls in operations.
Once traffic scales, CX, listings, and lifecycle become full-time jobs, and reporting still gets pieced together in a spreadsheet on Monday.
Support inboxes back up because macros can't handle post-purchase reality.
Listings and PDPs get out of sync between site, marketplaces, and ads.
Lifecycle emails and SMS are edited manually every time strategy changes.
One workflow first. Then the operating system.
We start where the friction is loudest, prove the ROI, then connect the next workflow. Same operating layer, growing coverage.
AI agents that resolve order status, returns, and WISMO with clean handoffs.
Draft, refresh, and sync product content across Shopify, Amazon, and social.
Trigger and copy generation for email, SMS, and push across segments.
Reorder, restock, and pricing signals from live sales data.
Solicit, moderate, and repurpose reviews and creator content.
One dashboard for CAC, LTV, contribution, and ops KPIs.
Brand-safe by construction.
Bad CX replies and off-brand copy travel fast. A wrong price or a rude auto-response is a Twitter incident and a chargeback wave.
Tone-controlled prompts, brand guardrails, human sign-off on high-value cases, and full audit logs on every customer message.
Connected to the stack your brand already runs.
Shopify, Klaviyo, Gorgias, Meta and Google ads, marketplaces, and the reporting tools your team already lives in.
Shopify
Klaviyo
Gorgias
Meta
Google
Recharge
Stripe
OpenAI
Slackand many more…“CX response times collapsed and our lifecycle engine finally runs itself. We ship changes on Tuesday, not Q2.”
The pieces that fit ecommerce best.
Ecommerce AI, answered.
Anything else, book a free 30-minute scope call. We'll audit CX, lifecycle, and reporting and tell you where automation pays back first.
Will customers know they're talking to AI?+
We follow your brand voice and disclose per your policy. Complex cases route to humans automatically.
Do you replace Klaviyo or Gorgias?+
No. We build the intelligence layer on top.
What about returns and refunds?+
Policy-scoped: routine cases auto-resolve, edge cases route to a person.
Can we A/B test copy?+
Yes. Copy variants and triggers are testable end-to-end.
How fast can we go live?+
Three to five weeks for the first flow.
Same principles, different constraints.
Ready to rebuild ecommerce operations?
Pick a time below. We'll map the first workflow worth automating and outline what a working system looks like for your team.
required
24 hours
worldwide